FAQs
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I always try to provide products that are super easy to use for you!
After purchasing a product, you’ll be able to download a .zip file. Make sure to have a good software to unzip it.In it, depending on your order, you will find :
.png files to upload on your stream (overlay elements without animation) or directly on Twitch (panels, badges…),
.webm files for video (animated overlay elements). Make sure to use “media source” on your streaming software to upload the video and not a picture.
.pdf file for explanations or Canva templates link.
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It will usually depend on the design itself! I can be pretty easy to play with colors on some design… and for other it would be impossible. As the products I sell here are not customizable, the easiest way to know is to send me a message ✨
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No, they are not if it’s not mentioned (you can’t change the text or the color yourself, for example). However, if you want to know if it’s possible to slightly alter something on a product, contact me! I’m usually doing it for free if the modification is not too big 😊✨
Good to know : the only products that you can buy in my shop and customize are Canva templates I provide.
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No, I don’t take commission for now. However, I’m not 100 % against the idea to work on custom design. Feel free to contact me if you really want to work with me 😊
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All of my products are in English. As I’m French, I could easily provide French translation 🇫🇷 as well.
For any other languages, I cannot provide you translation, I’m sorry 🥺 -
No, this is a digital download. After purchase, you’ll receive a link to download the files instantly, so you can start customizing your profile right away!
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Send me a message with as many details as possible of your issue so that I can help you with this!
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All the products that I have on my shop are designed to be used in any streaming software ✨
You can choose to combine OBS and StreamElements (it’s usually the easiest) or you can just use Streamlabs OBS (you will have to import alerts on their website to make them work).